When adding an Email Security TotalSecure bundle to your appliance you will have 2 options - Upgrade or Renew. #SONICWALL NETEXTENDER RAS ERROR FULL#If your dynamic support has already expired you may want to consider adding a 2, 3, 4 or 5 Year CGSS/AGSS subscription that includes Support Reinstatement and therefore will ensure you have the full term for support. all gateway security services will start from the time you activate it (or extend the existing subscription if still active), however, the 24x7 Support will start when the previous support service expires (or extend if still active). SonicWall CGSS and AGSS includes 24x7 Support (from SonicWall) & Security Services, and the renewals work the same as those above i.e. If the security service has already expired it will start from the date when activated and is not back-dated like support.Ĭomprehensive Gateway Security Suite (CGSS) or Advanced Gateway Security Suite (AGSS) When renewing SonicWall Security Services (including Gateway Anti-Virus/Anti-Spyware/Intrusion Prevention Service, Content Filtering Service, Capture Advanced Threat Protection, Comprehensive Anti-Spam), the current expiry date is extended by the term purchased i.e. Later firmware allows for automatic daily cloud backups so enable this feature when available. See this Knowledge Base article for details. * Please remember to always keep an up-to-date settings file stored locally in case you need to rebuild from a factory reset, or need new/replacement hardware. When activating a multi-year support subscription on an expired support product, it will automatically start on the date activated and run for the full duration purchased. Support Reinstatement is included free in the multi-year subscriptions i.e. To get around this, SonicWall offer Support Reinstatement which can be added before the new support service is activated and therefore retaining the full term purchased. If your support service has already expired and you purchase a 1 year subscription this will mean that the term is reduced because the new subscription starts from when the previous one ended. When renewing SonicWall Support Services (including Standard Support, 24x7 Support, Dynamic Support 8x5 & Dynamic Support 24x7 the current expiry date is extended by the term purchased i.e. #SONICWALL NETEXTENDER RAS ERROR SERIAL NUMBER#
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